Terms & Conditions

Please read the following Terms and Conditions of service that you agree to, when you access www.mobikwik.com ("website"), a service offered by One Mobikwik Systems Private Limited. For the purposes of this Agreement, "mobikwik" means www.mobikwik.com.

By accessing any page of the website and/or using the services, you agree to be bound by these terms and conditions without limitation or qualification. If you do not accept these terms and conditions, please immediately discontinue your access to the website and/or use of the services.

Valid Membership

By submitting your registration form, you agree to accept the Terms and Conditions of Service.

Fees

mobikwik doesn't charge any fee for membership. mobikwik reserves the right to subsequently charge a fee for the prepaid/postpaid services provided on the website and intimate user of the same by giving her a reasonable notice on our website and/or via email.

Orders

Quality of Service
mobikwik agrees to provide you prepaid products at the press of a button. Mobikwik' s responsibility is to connect you with a mobile operator. Non-performance of a service (e.g. failure of a recharge at operator's end) has limited liability on mobikwik. Mobikwik is committed to investigate the cause of non-performance with all parties involved. However, no refunds will be made to your mobikwik balance unless it is clearly established that mobikwik was responsible.

Pricing
All the prices stated on our website are in Indian Rupees (INR). Taxes and shipping and packaging charges as applicable will be added.

Restricted reuse of service
You hereby acknowledge that you will not reproduce, sell, resell, duplicate, and copy any part of the service for any commercial purpose.

Cancellation of Order
During processing of your order or delivery, if the order placed does'nt not fulfill these Terms and Conditions of Service, mobikwik reserves the right to cancel the order. You will be notified about the action.

Delivery of Order
mobikwik is committed to deliver your order within the specified time period. In case of delays in delivery due to unforeseeable and unavoidable reasons, mobikwik shall not be held responsible. mobikwik is not responsible for delivery at wrong address(es) if the address specified at the time of ordering is incorrect.

Credit card payment
mobikwik agrees that it will not store any credit card information in our database without your permission. mobikwik shall not be held responsible for any issues arising out of payment gateway dysfunction.

Link to other websites

mobikwik may provide links to other websites that are maintained by third parties. mobikwik is not responsible and/or liable for any information available on these third party websites.

Change in Terms and Conditions

mobikwik reserves the right to modify or amend these terms and conditions of service for any reason by giving user the reasonable notice on our website and/or via email. Such modifications or amendments will be effective once the notice is served.

Governing Law

This Agreement will be governed by and construed in accordance with the judiciary laws of the Republic of India without giving effect to any principles or conflicts of law.

Termination of Agreement

You agree that:
This agreement is effective until terminated by mobikwik and mobikwik reserves the right to terminate this agreement.

mobikwik may move, change, suspend or end any part of the services provided by mobikwik
mobikwik reserves the right to terminate your membership and remove all the content in your account for reasons, including, but not limited to: Violation of terms and conditions of service, Violation of any governing policy or law

Security

Any password and/or secret codes used for using services provided by mobikwik are for your personal use and you are requested not to share these passwords and/or security codes with anybody else. You agree that it is your responsibility to keep these passwords and/or security codes confidential and you will be responsible for any act and/or statements originated from the misuse of these passwords and/or security codes. You agree to inform mobikwik in the event of loss or theft of these passwords and/or security codes or misuse in any manner.

Disclaimer

mobikwik may suspend or cease the operation of the website for any reason with or without giving any prior notice. mobikwik reserves the right to change the content on the website, and/or suspend or change the product or service offered by the website. You agree that in any mentioned case, you will use the website at your own risk and mobikwik is not responsible for any loss or damage.

Limited Warranty

mobikwik concedes to provide efficient, reliable, timely and satisfactory service to the best of its resources and skills. mobikwik makes no warranty that the website will be uninterrupted, error free, and virus free or free from any malicious content. The Website is provided on an "as is where is" and "as available" basis. In any case of unsatisfactory service by mobikwik, mobikwik agrees to take proper corrective action on the basis of decision taken by mobikwik.

Limitation of Liability

You agree that the mobikwik services may be affected and/or interrupted by numerous factors beyond our control including, but not limited to the Internet, computer or utilities failure, natural calamities, unexpected acts of public, restraints by governmental authorities, strikes, war, riots, attacks of virus, corruptive code and crashing of website. In either case, mobikwik shall not be liable to you for any loss or damage. You further agree that under no circumstances, including but not limited to negligence, shall mobikwik or its affiliates be liable for any indirect or incidental damages that may result from the use of, or the inability to use the services offered by the Website.

Refunds

If you are not satisfied with the quality of service(s) offered, please contact our customer care at support@mobikwik.com within two weeks of receipt.

Feedback

You agree to report any abuse of these terms and conditions of service, or complaint at contact@mobikwik.com.

Indemnity/Compensation

You agree to indemnify/compensate mobikwik and its affiliates, including its directors, employees, service providers, content providers, suppliers against any losses, claims or demand including legal fees, resulting from any violation of these Terms and Conditions of Service, or any wrongful activity related to your account by you or any other person using your account.

Copyright

Unless otherwise indicated, the copyright in the Website and its contents, including but not limited to the text, images, graphics, sound files, animation files, video files, and their arrangement, are the property of mobikwik and are protected by copyright laws. No part or parts of the Website may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without the express prior written consent of mobikwik.